Bilingual Patient Relations Specialist
Job Description
Are you bilingual with excellent phone and customer service skills? If so, this may be the perfect opportunity for you. We are a growing behavioral health practice searching for motivated and friendly candidates to join our team! Monday-Friday 8am to 5pm or 9am to 6pm. No evenings or weekends.
Essential Job Functions
· Heavy inbound call volume
· Scheduling appointments for high volume medical providers
· Must possess a friendly demeanor, ability to problem solve, work well with others and independently
· Proficient with MS Office products
· Punctuality and attendance are a MUST
· Experience in mental health/substance use disorder a PLUS
Required Knowledge, Skills, and Abilities
· Call center experience
· Customer Service experience
Education and Experience
· High School diploma or GED