Job Description

We are looking for a dynamic and friendly prior authorization specialist with a minimum of 1-2 years’ experience. This position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, ordering medications, and scheduling appointments for treatment within our clinics.

Qualifications and Skills:

  • Organized and detail oriented.
  • Excellent time management skills
  • Verify insurance coverage and eligibility.
  • Review of procedure orders and documentation to determine necessity of prior auth.
  • Strong communication skills with providers, team members and patients
  • Excellent written communication skills
  • Detailed documentation of authorization numbers and process for each prior auth
  • Maintain accurate patient medical records.
  • Provide advice and emotional support to patients and their family members.
  • Knowledge of Microsoft Office
  • Excellent Customer Service

What We are Looking For:

  • The ability to build rapport with patients is essential.
  • A willingness to be flexible and adapt as situations require.
  • Ability to remain calm if patient becomes distressed.
  • Personable, optimistic, resilient and possess exceptional interpersonal communication skills.
  • Excellent written and spoken grammar and typing skills.
  • EMR/EHR experience is a plus.
  • Keen attention to detail.
  • Ability to take direction and correction as needed.
  • Performs other related duties as required or assigned.
  • Follows written and verbal communications.
  • Document all account activity and correspond to inquiries in a timely manner.
  • Provide outstanding customer service to patients and develop and maintain positive working relationships with internal and other external customers.
  • Verify prior authorizations and/or pre-service requirements are met.


  • High school diploma/ GED required.
  • Minimum of 1-2 years’ experience required.
  • The job is full-time (in the office regular and consistent attendance is required)